Simple Booking
Clear Consultation Process
This policy explains how Nova Nest Advisory manages online consultation appointments, scheduling and customer communication.
Arranging Your Session
Our consultation process is designed to make booking simple and convenient. After selecting a service, customers can arrange an online appointment at a suitable time.
Appointment details are confirmed before the consultation takes place.
1. Booking A Consultation
Customers can request a consultation through our website or by contacting Nova Nest Advisory directly.
When arranging an appointment, please provide accurate contact details and your preferred consultation availability.
2. Appointment Confirmation
After receiving a booking request, we will review the details and confirm the consultation arrangement.
Confirmation is normally provided within 2 working days.
3. Online Consultation Sessions
Consultations are provided online through scheduled appointments.
Customers will receive the required meeting details before the agreed consultation time.
4. Preparing For Your Session
To make the consultation useful, customers are encouraged to prepare information about their current workflows, projects or operational requirements.
Providing relevant background information helps us understand your needs more clearly.
5. Changing An Appointment
If you need to change your appointment time, please contact us as soon as possible.
Requests made at least 24 hours before the scheduled session can normally be rearranged.
6. Missed Appointments
If you are unable to attend a scheduled consultation, please notify us before the appointment where possible.
A new appointment time may be arranged depending on availability.
7. After Your Consultation
Where included within the selected service, consultation notes or recommendations are prepared after the session.
These materials are normally provided within 3–7 working days.
Ready To Arrange Your Consultation?
Contact Nova Nest Advisory to discuss your requirements and schedule an online consultation.