Working Together
With Clear Terms
These Terms & Conditions explain how Nova Nest Advisory provides consulting services and how our online services are arranged.
Our Consulting Services
These Terms apply immediately when you access our website, request a consultation or purchase one of our consulting services.
By using our services, you agree to these terms and the way our consultations are provided.
1. Our Services
Nova Nest Advisory provides business operations consulting services for design studios and creative agencies.
2. Booking Consultations
Consultations are arranged through online booking or direct communication with our team.
Customers should provide accurate contact information and suitable availability when arranging a consultation.
Appointment details will normally be confirmed within 2 working days after receiving a request.
3. Service Delivery
Consulting services are delivered online through scheduled consultation sessions.
Where written notes or recommendations are included, these are normally provided within 3–7 working days after the consultation depending on the service selected.
4. Customer Responsibilities
Customers are responsible for providing accurate information about their business operations, workflows and requirements.
The quality of consultation guidance depends on the information available during the consultation process.
5. Payments
We will contact you to arrange payment once the booking is confirmed.
6. Changes & Cancellations
If you need to change a scheduled consultation, please contact us at least 24 hours before the agreed appointment time.
We will work with you to arrange a suitable alternative appointment where possible.
7. Service Information
Our consulting guidance is based on the information provided during discussions and is intended to support business organisation and process review.
Customers remain responsible for their own business decisions and implementation choices.
8. Website Use
You agree to use our website responsibly and only for lawful purposes.
Website content may be updated from time to time to reflect changes to our services or information.
9. Updates To These Terms
We may update these Terms & Conditions when our services or website information changes.
Updated terms will apply immediately once published on this page.
Need More Information?
If you have any questions about our consulting services or these terms, please contact Nova Nest Advisory.